

Frequently Asked Questions
When Should I Change My Air Fiter?

A typical 1" pleated filter as shown in front, above should be replaced every 1-3 months. The 2" pleated filters shown in the middle, above should be replaced every 2-4 months. The Larger 4"-5" pleated air filters shown in the back, above should be replaced every 6-12 months.
Can I Upgrade to a 5" Filter?

Yes, you can usually upgrade to a 5" filter, as long as there is room available at the equipment to install a new 5" filter rack box which holds the new 5" filter inside.
Do I Need a Maintenance Plan?

Maintenance keeps your HVAC equipment running properly and extends the life expectancy of your equipment. It's also the only way to prevent your system from breaking down on the hottest or coldest day of the year.
Is Bigger HVAC Equipment Better?

Bigger HVAC equipment is not better for you, your home, or the equipment. An HVAC system requires at least 10 minutes of constant run time before the first drop of water is removed from the home. Bigger systems have shorter run cycles and will not operate long enough for dehumidification to occur. Bigger equipment will also start and stop more frequently which is called "short cycling"; start up causes much more wear and tear on the system and uses much more electricity than when the system is already running. When a bigger system is installed and the ductwork system is not also increased to match the larger airflow, even more issues arise.
What Is A Load Calculation?
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A Load Calculation gathers all of the building dynamics like the building materials, windows, square footage, ceiling height, insulation values, and building tightness and orientation to calculate the heating, cooling, dehumidification, and ventilation demands of the home. Without this data, there is no way to know what size equipment a building needs, or how much airflow a room needs in order to affectively heat, cool, and dehumidify while also providing clean fresh air to the occupants. This takes the guess work out of our work!
Do I Have High Humidity in My Home?

The ideal humidity level to maintain inside your home is between 30% - 50%. If your humidity level rises above 60% actions should be taken to lower the humidity inside the home to prevent microbial growth and other health related issues. If your humidity level drops below 30% indoors, you should take action to prevent dry skin, buckling floors, and virus which thrive in dry environments.
What Temperature Should I Keep My Thermostat?

The International Energy Codes (IECC) remind us that we are to complete a Manual J Load Calculation and design the HVAC equipment to provide a 75*F indoor temperature at 50% relative humidity on a 92*F outdoor temperature day in Georgia (Climate Zone 3). This allows the HVAC equipment to be properly sized for 99% of the days in the year, instead of being OVERSIZED for 99% of that time. Admittingly, there will be some days hotter than 92*F outside, but most of those days are only hotter than 92*F for a few hours. You may set the thermostat a few degrees lower at night to get through a heat wave, giving you a good fighting chance at keeping the temperature inside below your usual thermostat setpoint during a heatwave. This is a comfort issue that money can fix, with "Variable Capacity" equipment (excluding mini-splits) that can be more oversized (and still be code compliant!) to handle these hotter days and still maintain proper humidity levels due to having special "boost-mode", dehumidification capabilities, and humidity setpoints the thermostat will maintain.
Why Should I Keep My Home at 75*F and 50% Humidity?

You have probably seen water forming and collecting on windows before and wondered why that occurs. The condensation is the result of warm air coming into contact with a surface colder than its "Dew-Point", much like the warm morning air touching the still-cool grass in the morning creating dew. It's very common to have temperatures at 80*F and above 80% humidity outdoors in Georgia, which has a corresponding "dew-point" of 73.3*F meaning any surfaces at or below 73.3*F will start to condensate and sweat. That includes the surfaces inside your home that come into contact with outdoor air, or attic air. We design indoor temperatures to be set at 75*F to avoid these condensation and resulting microbial growth issues inside your home. An easy way to test to see if your home is currently below the dew-point of the outside air is to take an item from inside (glass or metal) and set it outside (in shade) and see if it starts to sweat. If the item starts to sweat, then rest assured all the surfaces in your home are cold enough to do the same thing if given the opportunity.